1. Delivery Policy

1.1 We must receive payment of the whole of the price for the services before your order can be accepted and processed. Once we have received payment, work will start immediately.

1.2 We will endeavour to complete applications within 24 hours or one working day of payment. This is not a guarantee as it depends on the services required.

1.3 All drafted applications will be sent by email to you.

1.4 You promise to provide accurate and truthful information on issues pertaining to your trademark application.

1.5 Our services are provided on a job basis, and our fees for applications do not cover all items of work at all times for the life of the trade mark application. You will be informed of work required and quoted accordingly.

1.7 You understand that all our services are delivered to you on an AS IS basis. You understand that Trademark Works cannot and does not take any resposibility for its services where not all of the issues affecting a trademark application or other service were known at the time of delivering the services in question, or where delay or confusion caused by you affected our ability to deliver our services to you in a timely professional manner.

1.8 We will deliver any services ordered by you to the email address you give us for delivery at the time you request our services.

1.9 Delivery will be made as soon as possible after your order is accepted.

1.10 Once the services have been delivered to you they will be held at your risk and we will not be liable for any loss or damages caused as a result of delays or any other circumstances.


Revision 1.3 - 02/01/2009



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